Privacy Policy

1. Information We Collect

Tariff Recoveries USA LLC ("Company," "we," "our," or "us") collects information you voluntarily provide to us and information collected automatically when you use our website.

Information You Provide

• Name, title, and company name
• Business email address and phone number
• Import history, CBP entry data, and estimated refund amounts you share during consultations
• Messages, inquiries, or other content submitted through our contact forms
• Financial and customs documentation shared in connection with a potential engagement

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search query
• Device type and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule your free consultation
• To assess your eligibility for IEEPA tariff refund recovery services
• To provide claims management, protest filing, and CAPE submission services if you engage us
• To communicate updates about the status of your claim, legal developments, or CBP policy changes
• To send occasional informational communications relevant to tariff refund recovery (you may opt out at any time)
• To improve our website and service offerings
• To comply with applicable legal obligations

We do not use your information for advertising, and we do not sell your personal data to any third party.

3. Sharing of Information

We treat all client information as strictly confidential. We do not sell, rent, or trade your personal or business information. We may share your information only in the following limited circumstances:

• Licensed customs brokers and trade attorneys engaged on your behalf as part of your claim — bound by confidentiality obligations
• CBP and government agencies as required to file protests, CAPE declarations, or other official submissions on your behalf
• Service providers who assist us with website hosting, CRM, or communication tools — subject to data processing agreements
• Legal or regulatory requirements where disclosure is required by law, court order, or government authority
• Business transfers in the event of a merger, acquisition, or sale of assets, with advance notice to affected clients

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communications, access controls, and secure storage of customs documentation.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. If you have reason to believe your information has been compromised, please contact us immediately at sales@tariffrecoveriesusa.com.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including for the duration of any engagement to recover your tariff refund, and for a reasonable period thereafter to address any follow-up questions or legal requirements.

Customs and trade documentation may be retained for up to seven years in accordance with CBP recordkeeping requirements. You may request deletion of non-legally-required data at any time by contacting us.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. These may include:

• Essential cookies necessary for the website to function properly
• Analytics cookies (such as Google Analytics) that help us understand how visitors use our site

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality. We do not use cookies to serve advertising or track you across third-party websites.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data (subject to legal retention requirements)
• The right to opt out of marketing communications at any time
• The right to data portability where technically feasible

To exercise any of these rights, please contact us at sales@tariffrecoveriesusa.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites, including CBP's ACE portal, court documents, or news sources. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before submitting any personal information.

9. Children's Privacy

Our services are intended exclusively for business entities and their authorized representatives. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out: